Privacy Policy

Effective Date: 01 Apr 2023

At Flytreat, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services.

Information We Collect

• Personal Information: When you make a booking or contact us, we may collect information such as your name, email address, phone number, and travel preferences.
• Payment Information: To process payments, we may collect payment card details or other financial information. Please note that we do not store payment card information after the transaction is complete.
• Log Data: Our servers automatically collect log information, including your IP address, browser type, referral URL, and pages visited on our website.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to manage cookies or other tracking mechanisms.
• Device Information: We may collect information about your device, including the type, operating system, and unique identifiers.

How We Use Your Information

• Booking and Services: To provide the travel services you've requested, including booking flights, accommodations, tours, and other travel-related services.
• Customer Support: To respond to your inquiries, provide customer support, and assist with your travel needs.
• Personalization: To customize your travel experience, offer tailored recommendations, and inform you about travel-related offers and promotions.
• Communication: To keep you informed about your bookings, travel itineraries, updates, and important information related to your travels.
• Marketing: To send you promotional materials, newsletters, and travel-related content that may be of interest to you. You can opt out of marketing communications at any time.

Data Sharing

• Travel Partners: We may share your information with airlines, hotels, tour operators, and other service providers to fulfill your travel bookings.
• Service Providers: We may engage third-party service providers to assist with website maintenance, data analysis, and other support services.
• Legal Requirements: We may disclose your information as required by law or in response to legal processes, such as court orders or government requests.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to the processing of your data.
• Withdraw your consent for marketing communications.
• Request a copy of the information we hold about you.

To exercise your rights or request information about the data we hold, please contact us at [email protected].

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, no data transmission over the internet or electronic storage can be guaranteed as completely secure.

Updates to Privacy Policy

Flytreat may update this Privacy Policy to reflect changes in our practices and services. Any updates will be reflected in the "Effective Date – 01 Apr 2023" at the top of the page. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or require additional information about our Privacy Policy, please contact us at [email protected].

Thank you for choosing Flytreat for your travel needs. We are dedicated to providing you with exceptional travel experiences while respecting your privacy.